Before you can get started to reset your password or unlock your account you must set this up at http://www.office.com.

Follow the instructions in this "HOW TO" document on how to get started with Self Service Password Reset (SSPR) that will allow you to reset your password or unlock your account yourself.

Need Help?

• Employees: submit a ticket at servicedesk.nic.bc.ca
• Students: ask a question at library.nic.bc.ca/studenttech